State Farm® Insurance Agent John Bell

"Tray was great explained everything in detail"

"Mrs. John Bell was my agent.I am writing to formally express my deep concern and dissatisfaction regarding the mishandling of my insurance policy by my assigned State Farm agent, Mrs. John Bell, and the resulting financial and administrative issues caused by actions taken without my consent. In May, I contacted Mrs. John Bell to inquire about adding my daughter to my insurance policy. At the time, I was informed that she could not be added because we do not live in the same household. I accepted that explanation and assumed no changes were made. However, a couple of months later, I was shocked to discover that my account had been charged nearly seven times my regular premium for 2 months. Naturally, I called John Bell for clarification, only to be told that he was unaware of the change and could not help.Also John Bell told me that my daughter had somehow been added to my policy. Despite the fact that I never gave consent or received any notification that such a change had been made. What makes this even more troubling is that my daughter already has her own insurance policy through a different company. This means I was being charged for coverage that was both unnecessary and unauthorized. This experience has left me extremely disappointed and frustrated. I trusted State Farm and my agent to manage my policy responsibly. Instead, I feel I was taken advantage of, ignored, and left with no recourse."

"Ashley was great to work with. Very knowledgeable and professional."

"I switched to John in January and have had a great experience. His whole team is responsive and knowledgeable, as well as beating my previous insurances quote by $1,000 a year. Will be a lifelong client."

"After going on social media to use one of the links for better insurance quotes, I got multiple calls and texts. I ignored most of them. One being Tre’s. Which was a HUGE mistake! I recently contacted my insurance company since it time for renewal and was told there was nothing they could do to change my $481.89 monthly payments. Then Tre reached out to me again with a detailed quote. Let me just say I was in disbelief. So we set up a time to speak the next day. We went over a few things to that quote and now I can say I am extremely excited and impressed!! Tre lowered my payments to $162.20 a month. Saving me $319 a month!!!! Same auto coverage (2 drivers, 2 Vehicles) PLUS life insurance for my son. I was so upset with myself that I didn’t answer his call months ago. Tre did an awesome job explaining different types of polices that I will be adding in the near future. Thank you so much Tre!! You are the best!"

"It was a pleasure working with Ethan, my agent who gave me a great deal for a great coverage."

"Excellent insurance State Farm has helped our family over the years very happy with them give them a try trust me!"

"Highly recommend John Bell and his team. Great service and always ready to help."

"Overall I'm incredibly satisfied with John Bell and his team. My rate is lower than it's ever been (while still maintaining high coverage limits), and as a young man that's the most important thing to me. There are two main reasons I highly recommend this office: • The staff is EXCELLENT. These people answer the phone quickly, are friendly, and help you with questions or problems with a good attitude. Very comforting to know that if I ever need to call on my policy, they will be there to help me. • Lowest I've ever paid for car insurance. I opened my policy as a 24 yo male, and with high coverage limits, a bonus little health and life policy.. I'm paying THIRTY PERCENT less than I was paying just for my auto policy in South Carolina. I also shopped around before committing to State Farm and other local VA insurance agencies were quoting me a lot closer to my previous rate in SC. Very thankful for my new rate. The only thing I felt a little unsure about was being talked into bundling a small life and health policy without fully understanding the extra costs. Maybe it is the best deal because of the "bundle savings", but I didn’t actually ask for life or health coverage—it just got added to my quote without a clear cost comparison. I kind of just trusted that the price was “better” or “worth it” because of the bundle. The extra cost seemed small, so I went with it, but I’ll probably take a closer look at it when my renewal comes up to see if it’s really worth the extra $15 a month or whatever it’s costing me. Overall I'm very satisfied with the rate I'm paying and the awesome customer service John's team provides. Shoutout to Tre and Ashley, both of whom have showed care when I have called."

"A great agent and great office! Well worth it for your insurance needs."

"Absolutely the best customer service. Tre helped me and he was amazing! I saved over $300 by switching from my current insurance. Highly recommended"

"They reached out to me and offered me an amazing quote. Tre took the time and showed a lot of patience with me as I was juggling work and trying to get information to them but waited it out for me and gave me all the information I requested. Set me up on a path for better auto coverage. I would definitely recommend them to anyone."

"Amazing staff and amazing people who want the best policy for your needs"

"Best customer service experience ever. Tre did an excellent job at answering my questions and concerns. I felt welcomed and cared for :)."

"They was really great , I think the guy I spoke to was Tre , I believe But he was amazing , his customer service was excellent. I would recommend any and everybody here"

"My experience was elite. Paul was able to save me hundreds of dollars on my insurance policy. The environment was welcoming and the staff were friendly. I appreciate my experience with John Bells insurance company."

"I was greeted today by Mr Tre Green State Farm agent for an Auto Quote, I am pleased to say that he has has helped me to make the change to State Farm for my Auto insurance. I thank you for your professional help today Mr Green. Thanks again for everything very satisfied with your help!!!"

"Had a great experience with Ashley and Ethan. Quick, painless, and definitely saved some money."

"Tre is fantastic! I’m moving across country to the Richmond area and wanted the same State Farm auto and renters insurance. He made the process easy. He is knowledgable, pleasant, and followed up. I highly recommend Tre at John Bell’s State Farm office."

"Very great agency to work with and great customer service!"

"Need good rates call Paul."

"I mainly was just calling to get pricing info compared to my current insurance. By the time Tre hit me with his awesome service and being quick and informative all at once, I ended up cancelling with my current insurance provider and going with State Farm! I am not one that is easy to convince, but Tre sold me with the truth and the facts. I also saved quite a bit of money just by making a phone call with the right person on the other end, Tre!! Mr Bell you have a great account rep in Tre! Thank you!"

"Thanks to Tre for helping me insure my Condo! Great job, great team, and great guy!"

"He took care of me a lot until I got the insurance and he wanted to me made a comment. After making the comment, he cut off contact me. I took my second car and i wanted to help for add to insurance, but he never returned. That's why I wanted to cancel my insurance, but they didn't, I sent an e-mail many times and then they canceled it, they didn't refund my money. When I contact them again for insurance, he said he wont help me., they are not professional at all!! Dont be a such a baby!"

"Thank you Tre!! Tre first worked with our son on purchasing his first auto and life insurance policies. He understood his needs as a young working student and ensured he received the BEST rates. My husband and I were so impressed with his customer service, knowledge and help with achieving great rates that we switched. Definitely will be recommending Mr. Bell and his team!!!"